What our customers are saying
Don't take our word for it. Here is what our clients have to say
My friends and I wanted to book a trip to celebrate our graduation and wanted to make sure we were well organized and going to a safe and fun resort that everyone’s needs and prices would be considere...
We usually book our own trips, but I knew Charlene was very familiar with Jamaica. As we had never been there, we relied on her expertise. Charlene recommended Sandals South Coast based upon our pre...
My Husband and I were looking for an All inclusive Sun Vacation. We normally book our own trips on line, but…with all the changes that have happened with Covid , we were a little “Lost” as to what is...
It has been decades since dealing with a travel agent as I was not able to find anyone that was knowledgeable, compassionate, patient, and dynamic until I found Charlene Calwell, The Travel Agent Next...
My wife and I needed a destination for our honeymoon and boy did Charlene deliver! Her immense knowledge and genuine care helped us to choose the perfect resort for our honeymoon. There wasn’t one min...
I was looking to plan an all-inclusive vacation for myself, and my boyfriend and I was referred to Charlene from another TA who recently retired. Charlene was so wonderful right off the bat and made s...
We have been working with Charlene since 2019. We originally reserved our trip just before the Covid pandemic and had to cancel our original booking. We were able finally go on our trip this past Chri...
Huge thanks to Charlene Calwell for another great trip this year. This is our 2nd time using Charlene and it won't be our last. Charlene left no stone unturned to make sure we had stress free travel. ...
Charlene immediately understood that planning this mother/daughter trip was very important to me. In fact, it felt as if she was almost as excited as I was! Fortunately for me her professionalism, exp...
I am a very new traveler!! Anytime that I have ever gone anywhere, friends have looked after the fine details. So, when my husband suggested we go away (first time ever lol, he had never been to an al...
As a mother travelling with a family of six .. none of it is easy especially the booking, phone calls, emails, etc... Charlene took care of everything and took a lot of stress off me 😊 .. her rates a...
Where to begin… We have used Charlene many times to book our holidays. This one was by far the best resort experience of them all, however Charlene’s nurturing approach to planning your family’s holid...
Charlene went above and beyond in assuring that me and my family had a stellar stay on our first family vacation. She listened and paid close attention to our needs in finding a resort that best suite...
My daughter and I were very grateful for Charlene's Caribbean expertise and her willingness to really listen to the type of vacation we envisioned. This was our first trip to the Caribbean. Charlene p...
After a long few years I was in need of a vacation. I had some specific requests of Charlene like a long walkable and swimmable beach, good food, great weather and a luxurious stay. Charlene worked wi...
We had never used a travel advisor for previous trips and when thinking about planning our Bucket List Trip to England, Ireland, Scotland, and Wales, my son recommended Charlene Calwell, The Travel Ag...
What a fun, fantastic, smooth, and well overdue family vacation! We have just returned from a family getaway to Beaches Ocho Rios in Jamaica – this was our first real vacation since the pandemic bega...
Charlene was great! She helped us find us a resort for our last minute wedding, and helped with the wedding plans once a resort was picked. She was in contact while we were on vacation and even after....
This was our 3rd trip in the last 3yrs all booked with Charlene. We're always blown away with her personal attention and overall "care factor" she treats us with. Charlene is a true professional and f...
We were exceptionally pleased with Charlene's services for our family vacation to Barbados. She simplified all of the details for us and ensured that all aspects of the booking were smoothly organize...
Charlene did an excellent job in booking and making our travel experience seamless. Because of her attention to detail and quick response, we had a wonderful vacation.
Back in January 2022 we knew we wanted to book a trip for Jody's 50th birthday but were uncertain of travel with all the new requirements in "covid times" so we decided to enlist Charlene's help as ou...
Charlene was so helpful to me and my husband from start to finish when booking our honeymoon. She helped picked the perfect destination and then matched us to the perfect resort, we stayed at the Sand...
We knew we wanted to go on a long awaited and well earned vacation but we’re having troubles deciding our destination. Charlene gave us lots of recommendations and was very patient as we changed our m...
Charlene was with us every step of the way!! She was always available, and helped make our trip to Jamaica amazing. Charlene helped us navigate unprecedented travel times...we are so grateful and can'...
This has been a week from hell. Today Cathy and I had to rebook our vacation and while it's a disappointment we are lucky to have the "Wayne Gretzky" of travel consultants advising us and it makes al...
Charlene from the beginning was extremely helpful. My husband and I always dreamed of a destination wedding. Charlene was able to answer all of our questions, and send us so many highly recommended re...
Charlene is such a pleasure to deal with. We were contemplating a few destinations but couldn’t decide. Charlene suggested Antigua as we have never been there. She recommended The Verandah Resort and ...
We booked with Charlene for our dream vacation and in one word WOW! The service, attention to detail (at a challenging time to travel) and genuine care factor from Charlene was out of this world. I wo...
Another fabulous trip booked by the best travel agent Charlene Calwell, The Travel Agent Next Door. Charlene took care of everything from upgrading the flights, booking the Club Mobay Lounge at the Mo...
I can't express enough gratitude for all of the work Charlene put in for my friend's wedding in Jamaica. The original date had to be cancelled and rescheduled due to Covid. Amidst the never ending tra...
This year we decided to look at Cancun so we called Charlene and right off the bat she was great! I was busy at the time which is very convenient since I hate planning stuff like this but I just let ...
5 + STARS!! Just spent a fabulous week in beautiful Cuba booked by the amazing Charlene Calwell. She makes travel stress free, expertly arranging every detail and then some! Her professionalism and ca...
Charlene, The Travel Agent Next Door, booked my Son and his now wife's destination wedding to Jamaica. Low and behold Covid hits us and the wedding had to be rescheduled. Charlene took charge and ever...
We have booked our family trip to Jamaica with Charlene. It was a much needed vacation and family time after many difficult and stressful months. We were travelling while there were still certain Covi...
I would like to give a very big special thank you to Charlene Calwell. Char went above and beyond to make sure our vacation was spectacular. She totally delivered that WOW experience. We will definite...
My bff Cynthia Hill & I booked with Charlene & she was super helpful navigating us through all the details (re: covid protocols - which continued to change) necessary documents, timeframes and...
Charlene was wonderful at booking our vacation from start to finish especially during the many roadblocks that Covid 19 presented us. Charlene worked with us to make sure our vacation was exactly what...
Covid really put a dent in our friends wedding plans. They invited friends and family to be apart of their special day, but travel got interrupted. So did their day. With a postponed wedding followed ...
As Always, Charlene is the consummate professional! Her patience and attention to detail are absolutely what I need for booking a holiday, particularly this one! We had 3 distinct schedule/leave is...
We stayed at the Dreams Sapphire Riviera Cancun, our experience from arrival to departure was perfect. The resort is very clean, the staff over the top friendly. The food was top notch. Charlene was a...
We had a great experience with Charlene. She helped take care of all our preferences. She helped us to celebrate a birthday there. She was so friendly and eager to help us. Thanks to her we were able...
This was my first experience with Charlene and it was extremely positive. We provided Charlene with our wish list for our ideal holiday and she did not disappoint! She was extremely knowledgeable abou...
Another perfectly flawless adventure... This was my 2nd trip and my partner Darlene’s first visit to Jamaica we are both not seasoned travelers, and Charlene made it easy to follow our itinerary and w...
Charlene, The Travel Agent Next Door has booked my last 2 vacations and my last business trip. Both vacations to Jamaica were amazing and luxurious! Have never been to better resorts. When we did run ...
So Charlene has delivered on our second trip for me, first was Dominican, second was Cuba, Char is all about the details, is meticulous about her trips, will probably only travel with her going forwar...
Hi Charlene,Thanks for the welcome home greeting. Our trip was fantastic. Thanks for making our trip such a treat. As you know, we had never done this type of vacation before. All of our family trips ...
I booked my first solo trip with Charlene last year. She's a smart, well educated woman. I would recommend her services any day.
By far the best travel agent in the Country! Very organized and very honest!
For any of your traveling needs Charlene Calwell is amazing! We live in a society where we think we can pull up an Internet screen and book a trip, we do but do we always get it right? What if we left...